Route Package Protection
We’re always looking for ways to improve the experience for our community.
As our shipping volume has grown, we’ve introduced optional package protection at checkout through Route to help safeguard your orders during transit.
This protection is completely optional, but it offers added peace of mind for many customers, especially for international shipments or busy delivery locations.
What is Route Package Protection?
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Route is optional package protection that covers your order in case it’s lost, stolen, or damaged during shipping. If something goes wrong, Route makes it easy to file a claim and get a replacement or refund—without the back-and-forth.
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What does Route cover?
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Route covers:
Claims are typically reviewed and resolved quickly through Route. |
How do I file a claim?
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Route will handle the rest and keep you updated.
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